Apeiron

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Support

Help Center

Quick answers to the questions we hear most. Can’t find what you’re looking for? Reach us on the contact page.

Orders

Orders leave our studio within 1–2 business days. You'll get tracking by email the moment yours is on its way.

Because SKUs are limited, we pack and ship in the order in which purchases come in.

Yes, if you're quick. Email us within 24 hours of ordering and we'll update the address, swap a size, or cancel outright.

After that window, the order is usually already packed, but reach out anyway, and we'll do what we can.

Yes, worldwide. International orders are shipped; your local customs office may charge import duties or taxes on arrival, and those are on you.

It's the standard arrangement for international apparel; we don't control the rates and can't predict them.

Shipping

Domestic shipping is free on orders over $70, and courier rates apply to orders below that.

International rates are calculated at checkout by destination and weight; you'll see the exact number before you pay.

Domestic: 3–5 business days from shipment. International: 7–14 business days, depending on destination and customs.

Every order includes tracking, so you'll never have to guess.

Returns & Exchanges

You have 30 days from delivery to return unworn or unused pieces, with tags, in their original packaging, for a refund to your original payment method.

That's the standard window, and we keep it simple: no restocking fees, no interrogation.

One note: because SKUs are limited runs, returned pieces go through inspection before they re-enter stock.

Email us hello@wearapeiron.com with your order number and what you're sending back.

Once your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package.

Refunds are processed within 10 business days of the return arriving.